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Repairing Wholesale Jewelry
If you make jewelry
wholesale, then you definitely need to know how to make repairs
to the jewelry that you sale. If you can offer your clients free
or discounted repairs, you will find that you have better
customer relations. Also, you need to have the ability to
guarantee your pieces and offer free repairs for a specified
period of time after the sale. This is just good business – and
it will set you apart from many of your competitors.
If you’ve made the jewelry, you probably already know how to
repair it. The repair that is needed is probably the simple
replacement of a piece on the jewelry, such as a clasp or
replacing a stone that has come lose. This type of work can
usually be done quickly, and at very little expense.
If you don’t make the jewelry yourself, you still need to offer
free repairs for a specified period of time. Again, this is just
good business. In this case, you need to learn some jewelry
repair, and you need to purchase some jewelry making or jewelry
repair tools. These tools are very small, and they were
specifically designed to make or repair jewelry. For the most
part, these tools are very inexpensive.
One piece of equipment that you will need is a magnifying glass
that stands on its own, allowing you to use both of your hands.
You also need very good lighting that can be pointed directly
onto the jewelry that you are repairing. Both of these are
essential if you want to do a good job, and avoid eye strain at
the same time.
You will need some jewelry making supplies as well, such as
extra clasps, chains, and possibly even gemstones. Of course,
you don’t want to keep too much of this on hand, as you may
never use any of it…so use your best judgment here.
Before you rush out and purchase a book or course on jewelry
making and repair, find out if the company that you order the
jewelry wholesale from in the first place has any guarantees. If
so, you don’t need to learn anything. Simply have your customer
ship the jewelry back to you, or directly to the company, and
they should take care of the repairs. However, follow up for
your customer – don’t leave the customer to deal with the
wholesale company on their own – that is bad business! If the
jewelry wholesale company doesn’t treat your customer right, it
will reflect on you!
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